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COML 602 CAPSTONE
REFERENCES

References

Allen, B. (2011). Difference matters: Communicating social identity. (2nd ed.). Long Grove, IL: Waveland Press.

Fosslien, L., Scott, K., & West Duffy, M. (2023, March 10). How leaders can get the feedback they need to grow.                         Harvard Business Review. Retrieved February 7, 2024 from https://hbr.org/2023/03/how-leaders-can-get-the-feedback-they-need-to-grow

Gini, A. & Green, R. M. (2014). Moral leadership and business. In J. Cuilla (Ed.), Ethics, the heart of leadership (p.             32-52). Santa Barbara, CA: Praeger.

Griffin, E., Ledbetter, A., Sparks, G. (2023). Communication Accommodation Theory by Howard Giles. A first look             at communication theory (p. 328-342). (11th ed.). McGraw Hill.

 

Griffin, E., Ledbetter, A., Sparks, G. (2023). Uncertainty Reduction Theory by Charles Berger. A first look at                         communication theory (p. 108-119). (11th ed.). McGraw Hill.

Harden Fritz, J. M. (2013). Ethics matters: Why ethical communication makes a difference in today’s workplace.             In J. Wrench (Ed.), Workplace communication for the 21st century: Tools and strategies that impact the bottom             line (p. 39-60).  Bloomsbury Publishing USA.

Hartley, P. (1999). Interpersonal communication (p. 16-28). Taylor & Francis Group.

Kitterman, T. (2023 January 11). Why and how to build trust in the workplace. A Great Place to Work. Retrieved                     March 6, 2024 from https://www.greatplacetowork.com/resources/blog/why-and-how-to-build-trust-in-the-workplace

The Boeing Company. (n.d.). Diversity and inclusion. Diversity and Inclusion.                                              _____https://www.boeing.com/sustainability/diversity-and-inclusion#Commitment

Van, V. E., Leslie, J. B., & Fleenor, J. (1997). Choosing 360: A guide to evaluating multi-rater feedback instruments for             management development (p. 35-38). Center for Creative Leadership.

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