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Brand Storytelling

  • jengelhardt00
  • Sep 6, 2023
  • 3 min read

COML 509 - Week 2 Assignment




Dove has positioned itself over the last 60+ years to become one of the most recognizable beauty brands in the world. The company’s mission is focused on redefining beauty stands and helping to positively influence body image.


We care about all women, female-identifying and non-binary people. We want to redefine beauty standards and help everyone experience beauty and body image positively.


They have launched several campaigns over the years more recently including #GirlCollective, #DetoxYourFeed, and the Self-Esteem Project, and have also launched brand partnerships including co-founding the CROWN Coalition. One of their more recent campaigns is focused on body image and ending body size discrimination, in partnership with National Association to Advance Fat Acceptance (NAAFA) and Fat Legal, Advocacy, Rights and Education Program (FLARE).


Dove’s Body Size Discrimination in the US Study


The overall focus on body size discrimination can resonate with their current consumers, and future ones as well, as they continue to be one of the brands who prides themselves on showing real people in their ads and not editing out body imperfections. Their #SizeFreedom focus also lends itself well to several of their previous and/or existing campaigns including the Self-Esteem Project.


Moving from Dove’s website to their social media pages, I reviewed their Instagram, Facebook, and TikTok. August was #FatLiberationMonth and Dove posted a handful of videos on the topic of #SizeFreedom on their Instagram and TikTok; however, their Facebook was limited in the topic. I was surprised to see that there were so little posts related to #SizeFreedom and #FatLiberationMonth, given their focus on body size discrimination. Many of their posts are focused on the products with some recent posts focused on how Dove products are the ultimate travel partner. They have also highlighted how the brand spans generations with posts about how grandmothers and mothers loved Dove and now the daughter loves it too. One of the key takeaways from their posts; however, is how Dove leverages their mission with the people they feature in their social media posts. Each person has unique characteristics – each person varied in size, ethnicity, and background; however, they had one common theme: they were connected to Dove as the brand. It may be that Dove is taking a long-term strategic approach to size freedom and ensuring that their social media posts and advertisements continue to reflect their focus and goal to eliminate body size discrimination.


There is great importance for a brand like Dove to promote such inclusivity and embrace consumer differences. In recent years, there has been heightened focus on the negative impact social media can have on people, especially since it allows for people to curate posts and create their own narrative, whether it's true or not. Because Dove lives their mission, they have been able to create continuity of their body positivity themes in their advertisements, on their social media pages, and website. This provides connection to existing consumers as well as provides a clear message to future consumers they are dedicated to the cause.


Although Dove can easily rely on their brand recognition to sell product, they have also made the pledge to promote body positivity and work to create impactful change in the present and for the future. Overall, their corporate approach to body positivity is a great way to connect with all consumers across the world and it is important they leverage their social media platforms to continue to make a difference.



Dove Social Media Sites: TikTok Facebook Instagram


 
 
 

6 Comments


rwoolridge
Sep 10, 2023

Hey Jessica, I have never looked deep into Dove's story telling or what they were trying to accomplish. Thats very interesting that their Facebook was different from the other platforms. I wonder if they do not push it as much because that is not one of the more popular forms of getting information to people in this day and age.

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jengelhardt00
Sep 10, 2023
Replying to

Hi Ryan! Thank you for your comments. I would agree that Dove may have shifted a bit of focus off of Facebook given it isn't as popular of a platform as the others nowadays. I'm reflecting on my approach for getting information on brands and I don't ever turn to Facebook - I go to their Instagram first.

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Jenna Turner
Jenna Turner
Sep 08, 2023

Hi Jessica! I really enjoyed your blog post and your explanation of Dove's story. I find it interesting that Facebook did not include as much content about size freedom. When you were looking, were you able to get an idea of their Facebook audience in comparison to TikTok and Instagram? I do love that you were able to notice a more long term strategy of living their mission through who they feature on social media. Dove really does a wonderful job at marketing their brand.

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jengelhardt00
Sep 10, 2023
Replying to

Hi Jenna! Thank you for your comments. Dove's Facebook has the most followers, or likes in their case, at 27M, compared to 851K on Instagram and 140K on TikTok. Their reach on Facebook stands to connect with more people; however, that platform isn't as popular as it has been in the past so it may be why they don't utilize it as often compared to the other platforms. Their two most recent Facebook posts have been about their latest climate change initiative (posted on Aug 28) and cruelty free cosmetics (posted on July 28); no mentioning of their body positivity initiatives since June 21.

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Sophia Morey
Sophia Morey
Sep 08, 2023

Hi Jessica! I also chose to take a closer look at Dove's storytelling for my blog post. Though my focus was narrowed into their "Real Beauty" campaign and self-esteem project, I had many similar observations as you. Facebook also had the least information relating to the sensitive issues that could be found across other platforms. Dove's commitment to promoting counter-cultural rhetoric that strives to upend toxic beauty standards is admirable. I agree that this important work should continue to be created, highlighted, and replicated!

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jengelhardt00
Sep 09, 2023
Replying to

Hi Sophia! I saw your blog post about Dove as I was just finishing mine and I have to say, your post was well written and visually appealing (I will leave comments on it soon!). I feel as though Dove has been promoting an inclusive brand long before we saw other companies doing so. Now, when I think about body positivity and removing the toxic beauty standards, I think about brands like Aerie and Target, but Dove was a trailblazer, in my opinion. It was interesting conducting research on their mission, campaigns, and other initiatives they support and to see how those are portrayed on their social media pages. I don't think people often go direct to brand's websites anymore,…

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